Client / Facility Type: A charitable hospital and community-health programme supporting low-income patients and long-term treatment follow-up.
Minimum Education: MSW or postgraduate qualification in Medical and Psychiatric Social Work, Social Work, Public Health or a related field.
Years of Experience: 2 to 5 years of experience in hospital social work, patient counselling, community health, NGO programmes or healthcare case coordination.
Salary Range: Minimum salary: INR 32,000 per month. Maximum salary: INR 52,000 per month. Salary currency: INR.
Job Overview
Our client in Kolkata requires a Medical Social Worker to support patients and families who need counselling, treatment navigation, financial-assistance guidance and continuity-of-care support. The role is designed for a compassionate professional who can understand patient circumstances, coordinate with clinical teams and connect families with appropriate hospital or community resources. The position requires sensitivity, documentation discipline and the ability to work with people facing emotional, social or economic stress during treatment.
Detailed Job Description
The Medical Social Worker will assess patient and family needs, support counselling conversations, assist with documentation for welfare schemes or charitable assistance where applicable, coordinate with doctors, nurses and administrative teams, and help patients understand follow-up requirements. The role includes maintaining confidential case notes, identifying barriers to treatment adherence, supporting discharge planning, helping arrange community referrals and participating in outreach or awareness activities organised by the hospital. The candidate must communicate respectfully, avoid making unsupported promises and maintain professional boundaries while advocating for patients within institutional policies.
Candidate Profile
The ideal candidate should be empathetic, patient and confident in speaking with families from different backgrounds. They should have good local-language communication, strong documentation habits and the ability to remain composed during sensitive conversations. Experience in oncology, chronic disease care, mental health, rehabilitation or community-health programmes will be an advantage.
Licensing / Registration Notes
Relevant social-work qualifications and experience certificates will be verified by the employer. Any role-specific background checks or safeguarding requirements must be completed as part of the appointment process.
